The public inquiry form does not store the visitor’s entered message. Separately, authorized SUNPU staff can keep a minimal, administrator-only register of inquiries they have actually received. The register excludes customer names, contact details, message text and attachments. Administrator pages do not load website analytics, and manual registration is not treated as a customer visit or an automatically attributed conversion.
The website has no customer account, checkout, advertising pixel, embedded tracking video, or marketing-cookie service. Google Analytics on public pages loads only after an affirmative analytics choice. Manual inquiry records and audit history remain in protected storage when voided; retention and access requests are handled by authorized SUNPU staff through the contact below.
The inquiry tool prepares an email, WhatsApp message, or copyable text using information entered in the browser. The visitor chooses whether to send that information through an external application.
Once a visitor sends a message, SUNPU and the selected communication provider may process the message for product matching, quotation, samples, documents, order discussion, and related business correspondence.